Last updated: 22 November 2022

Privacy Policy | Khatapana

Thank you for selecting Khatapana, a fintech platform (“Khatapana”) offered by Finnove Technologies Pvt. Ltd. and/or its subsidiaries and affiliate (referred to as “Finnove”, “we”, “our” or “us”), to manage money for yourself and your small business as the first step towards financial freedom and prosperity.

This privacy policy (“Policy”) explains our policy regarding the collection, use, disclosure and transfer of your information by Finnove. Capitalized terms which have been used here but are undefined shall have the same meaning as attributed to them in the Terms of Use. You are requested to read this Policy in conjunction with the Terms of Use.

Khatapana is a fintech platform that empowers individuals to keep track of money (finance) for themselves as well as for their business, in one single platform. Khatapana is currently available in web version (www.khatapana.com) and the web version can also be downloaded as a web app in mobile phones.

By using the Khatapana and Services, you agree to this Policy. By accessing the Site, you consent to the collection, storage, and use of the personal information you provide (including any changes thereto as provided by you) for any of the services that we offer.

Information supplied by you

Information provided by you enables us to provide the Services and improve Khatapana. We collect information when you (or your organization) create an account, interact with the Khatapana. Personal information may include your name, address, phone number and email, country, profile photo, billing information (your payment information), usernames and credentials. You will be recording highly personal, sensitive and confidential information about your business, your finances, expenses, invoices, financial statements, details of your financial transactions, payroll details, payment details, tax return details, details about your customers or vendors or employees, income and wage information, and/or investment information. PLEASE NOTE THAT THE SECURITY OF YOUR DATA IS OUR MAJOR CONCERN AND ALL THE USER DATA WILL BE ENCRYPTED AT REST AND ON TRANSIT. YOU AS THE OWNER OF YOUR DATA WILL BE IN FULL CONTROL OF YOUR PERSONAL AND FINANCIAL DATA AND WE WILL NOT ACCESS OR SHARE ANY OF YOUR DATA WITHOUT YOUR PRIOR CONSENT.

Information automatically tracked while using the App or Site

Finnove and our service providers may use commonly used tools such as cookies, web beacons, pixels, local shared objects and similar technologies (collectively "Cookies") to collect information about you (“Cookie Information”) so we can provide the experiences you request, recognize your visit, track your interactions, and improve your and other customers' experience. You have control over some of the information we collect from Cookies and how we use it.

Link to third party sites/ad-servers

The Site may include links to other websites such as advertisers, blogs, content sponsorships, vendor services, social networks, etc. Such websites are governed by their respective privacy policies, which are beyond our control.

Accessing and updating personal information

We make good faith efforts to provide Users with access to their Information. We may decline to process requests that are unreasonably repetitive or systematic. Because of the way we maintain certain services, residual copies may take a period of time before they are deleted from our active servers.

Information storage and backup

From time to time, we take backup of your data on Khatapana Web App on our cloud database. This is done for the purpose of enabling Users to get their data back in case their phone's data becomes unusable, or phone gets lost, or the User moves to a new phone.

Information Security

We take appropriate security measures to protect against unauthorized access to or alteration, disclosure or destruction of data including accidental or intentional manipulation, loss from access by unauthorized parties. By accepting the terms of this Policy, you agree that the standards and practices being implemented are reasonable and sufficient for the protection of your personal information.

Revocation of consent

A User can revoke his consent to the processing of his personal information at any time with effect for the future. Please note that withdrawing consent does not affect our right to continue to collect, use and disclose personal information where such collection, use and disclosure without consent is permitted or required under applicable laws.

Responsible organization for the data collection

All the Services are currently provided and regulated by Finnove Technologies Private Limited and therefore it is responsible for the collection, storage and processing of personal information of the Users.

Updates/Changes

We may alter our Policy from time to time to incorporate necessary changes in technology, applicable law or any other variant. In any case, we reserve the right to change (at any point of time) the terms of this Policy or the Terms of Use. Any changes we make will be effective immediately on notice, which we may give by posting the new policy on the Site. Your use of the Khatapana Web App Services after such notice will be deemed acceptance of such changes. We may also make reasonable efforts to inform you via electronic mail. In any case, you are advised to review this Policy periodically on the Site to ensure that you are aware of the latest version.

Questions/Grievance Redressal

In the event you have any grievance relating to the processing of Information provided by you, you may contact our Grievance Officer at admin@khatapana.com/ admin@finnovetech.com or write to us at the following address:

Finnove Technologies Pvt. Ltd.
Gothatar, Beside Suncity Apartments
Kageshwari Manohara Municipality, Kathmandu
Bagmati, Nepal, 44600

Disclaimer

We put our best efforts to secure your data and privacy. In doing so, we may use third party services and infrastructure. While we will ensure that such third party systems and infrastructure are secure, we cannot guarantee that they remain so for the obvious reasons that they are not in our control. And for the same reasons, we will not be responsible for any issues resulting from the breach of security of such third party systems and infrastructure. We are committed to reducing such dependencies by building our own infrastructure and systems. Until such time, we will conduct periodic audits and take other necessary measures to the best of our abilities to ensure the security of data and uphold your privacy as per the prevailing laws of Nepal. As a responsible user of Khatapana, you are also requested not to share your credentials or any other sensitive information with third parties and report to us about any suspicious activity.