Financial Literacy and Education

Mastering Mero Share: Fix Login and Other App Issues Easily

by Khatapana

Jan 20, 2025 - 7 min read

Mastering Mero Share: Fix Login and Other App Issues Easily

In Nepal’s evolving stock market, Mero Share has become the go-to platform for investors. Whether it’s applying for IPOs, tracking share portfolios, or managing Demat accounts, Mero Share offers unparalleled convenience. However, no system is perfect. For many users, the app’s frequent glitches and inefficiencies turn what should be a seamless investment experience into a source of frustration.

One of the most reported issues is Mero Share login problems, where users struggle with accessing their accounts due to errors or app crashes. From login failures and slow performance to share transfer delays, users have repeatedly voiced concerns about the platform’s reliability. For instance, one user shares, “4 palta login garda balla login huxa, ani ASBA information show gardaina,” while another complains, “Please settle payment on the same day. Nepal is taking 3 days to settle my sold shares' payment.”

If you’ve struggled with Mero Share login issues or any other challenges, you’re not alone. In this article, we’ve analyzed real user feedback from the Google Play Store, forums, and online platforms to identify the most common problems faced by Mero Share users. By understanding these issues, you’ll be better equipped to navigate the platform and enhance your investment experience. Also, you must have heard how share market experts and gurus make lakhs in a single trade, click here to know if that's real or just a rumor. 

From login failures and app crashes to portfolio errors and delayed payments, we’ll cover everything you need to know. And then, we’ll share practical solutions to resolve these challenges and optimize your use of Mero Share.


1. Login and Authentication Problems

The Issue

One of the most common challenges users face is Mero Share login issues. These include:

  • Failed fingerprint authentication.
  • Errors like “Invalid Username or Password.”
  • App crashes during login attempts.

What Users Are Saying

  • “Fingernprint is not working these days. Why?” – Shyam Timsina
  • “4 palta login garda balla login huxa.” – Mukesh Kumar Mahato

Possible Causes

  • Outdated app versions.
  • Biometric integration glitches.
  • Poor server connectivity during peak hours.

Impact

Failed Mero Share login attempts disrupt access to IPO applications and portfolio management, especially during time-sensitive periods.


2. Slow Performance and App Crashes

The Issue

Mero Share users frequently report that the app is slow, unresponsive, and prone to crashes.

What Users Are Saying

  • “The app is very slow and unresponsive. There is always an issue with connection.” – Biswas Shrestha
  • “When I try to log in, this app crashes automatically. I tried many times, but the same thing happens.” – Binod B

Possible Causes

  • High traffic during IPO result announcements.
  • Inefficient app optimization.
  • Compatibility issues with certain devices.

Impact

Slow performance leads to missed investment opportunities and creates a frustrating user experience especially when checking the IPO results.


3. CRN Number Not Registered Problem

The Issue

Users encounter errors like “CRN Number Not Registered,” which prevents IPO applications.

What Users Are Saying

  • “My ASBA मा CRN रजिष्टर छैन देखाउने।” – Binu Rai
  • “Current Issue मा केही पनि देखाको छैन, Company हरु को IPO खूल्दा पनि।” – Milan Chaudhary

Possible Causes

  • Mismatch between bank records and Mero Share’s database.
  • Failure to verify the CRN number during account setup.

Impact

Users are unable to apply for IPOs, causing missed investment opportunities.


4. Share Transfer and Portfolio Data Errors

The Issue

Users report errors such as:

  • Shares not appearing in the portfolio.
  • “No data found” errors when viewing portfolio details.
  • Failed share transfer attempts.

What Users Are Saying

  • “Portfolio हेर्दा no data देखाउने।” – Binu Rai
  • “I was not able to transfer my share because it did not show in the transfer share feature.” – Mukesh Kumar Mahato

Possible Causes

  • Delays in real-time data updates.
  • Incomplete share settlement records.

Impact

Users lack accurate portfolio information, which hinders decision-making and timely transactions.


5. Payment and Settlement Delays

The Issue

Payment processing for IPO applications or share settlements often experiences delays.

What Users Are Saying

  • “Please settle payment on the same day or in minutes. Nepal is taking 3 days to settle my sold shares' payment.” – Floating Feathers

Possible Causes

  • Delays in banking processes.
  • Inefficient integration between Mero Share and financial institutions.

Impact

Delayed payments can affect liquidity, preventing users from participating in new IPOs.


6. Poor UI/UX Design

The Issue

Many users criticize Mero Share’s outdated interface and navigation difficulties.

What Users Are Saying

  • “Worst app ever used. It is very slow and unresponsive. Bad UI/UX design.” – Biswas Shrestha
  • “It’s good, but the home page is very boring.” – R. Kishan Mukhiya

Possible Causes

  • Lack of regular updates to improve usability.
  • Inefficient design choices that fail to address user needs.

Impact

A poor interface makes the app less engaging and reduces overall satisfaction.


Mero Share is a vital tool for investors in Nepal, but it’s far from perfect. From login failures and slow performance to share transfer errors and delayed payments, users face a variety of issues that hinder their experience. Addressing these challenges is essential for both developers and users to ensure a smoother investment journey.

So far, we explored the most common problems faced by Mero Share users, from login errors and app crashes to payment delays and portfolio glitches. While these challenges can be frustrating, many can be resolved with a few proactive steps.

Now, we’ll provide practical troubleshooting tips and solutions to help you overcome Mero Share login issues, optimize app performance, and ensure a smoother investment experience. Whether you’re a first-time user or a seasoned investor, these tips will empower you to make the most of Mero Share. And if you are new to the share market and don't have money to apply for an IPO or buy shares using Mero Share, here are 10 Ways to Earn Money Online in Nepal Without Investment in 2025 and the best of them could be learning How to Earn Money Online in Nepal with Khatapana app
 


1. Fixing Mero Share Login Issues

Common Problems

  • Login failures due to incorrect credentials.
  • Fingerprint authentication errors.
  • App crashes during login.

Troubleshooting Steps

Step 1: Verify Your Credentials

  • Double-check your username, password, and CRN number for accuracy.
  • Ensure your caps lock is off, as passwords are case-sensitive.

Step 2: Reset Your Password

  • Use the “Forgot Password” option on the Mero Share login page to reset your credentials.

Step 3: Update the App

  • Ensure you’re using the latest version of the Mero Share app, as updates often fix bugs and improve functionality.

Step 4: Reconfigure Fingerprint Authentication

  • If biometric login fails, disable and re-enable the fingerprint feature under app settings.

Pro Tip: Keep your login credentials saved securely to avoid repeated errors.


2. Improving App Performance and Reducing Crashes

Common Problems

  • Slow app loading.
  • Unresponsiveness during peak hours.
  • Random crashes.

Troubleshooting Steps

Step 1: Clear Cache

  • Go to your device’s settings and clear the Mero Share app’s cache to free up memory and improve speed.

Step 2: Reinstall the App

  • Uninstall and reinstall the app to ensure you’re using a clean, updated version.

Step 3: Use Off-Peak Hours

  • Access Mero Share during off-peak hours (early morning or late evening) to avoid server congestion.

Step 4: Use the Web Portal

  • If the app is unresponsive, switch to the Mero Share web portal for smoother performance.

Pro Tip: A stable internet connection is essential for optimal app functionality.


3. Resolving CRN Number Not Registered Errors

Common Problems

  • “CRN Not Registered” errors prevent users from applying for IPOs.

Troubleshooting Steps

Step 1: Verify Your CRN with Your Bank

  • Visit your bank and confirm that your CRN number is correctly registered with your Demat account.

Step 2: Re-login to Refresh the System

  • Log out of your Mero Share account and log back in to sync updated records.

Step 3: Update the App

  • Ensure you’re using the latest app version, as outdated versions may cause synchronization issues.

4. Fixing Share Transfer and Portfolio Errors

Common Problems

  • Shares not appearing in the portfolio.
  • Errors during share transfers.

Troubleshooting Steps

Step 1: Verify Share Availability

  • Confirm that the shares you’re trying to transfer are correctly reflected in your portfolio.

Step 2: Check Settlement Dates

  • Ensure the transfer is initiated within the designated settlement period.

Step 3: Contact Support

  • If problems persist, contact Mero Share support or your issue manager for assistance.

Pro Tip: Regularly refresh your portfolio to ensure real-time updates.


5. Addressing Payment and Settlement Delays

Common Problems

  • Delayed payments for IPO applications and share settlements.

Troubleshooting Steps

Step 1: Verify Your Bank Account

  • Ensure your linked bank account is active and has sufficient funds.

Step 2: Use Instant Payment Options

  • For faster transactions, check if your bank offers instant fund transfer services.

Step 3: Monitor Settlement Deadlines

  • Follow the settlement timeline provided by your broker or issue manager to avoid delays.

Pro Tip: Always keep extra funds in your bank account to avoid insufficient balance errors.


6. Enhancing UI/UX Experience

Common Problems

  • Outdated app interface and navigation challenges.

Suggestions for Users

  • Share feedback through app reviews to encourage developers to improve the design.
  • Use the web portal for a more user-friendly experience.

Proactive Tips for a Better Mero Share Experience

  1. Enable Notifications:
    • Set up email and SMS alerts for IPO openings, share allotments, and payment confirmations.
  2. Bookmark the Web Portal:
    • Keep the Mero Share web portal handy as an alternative to the app.
  3. Keep the App Updated:
    • Regularly update the app to access new features and fixes for known issues.
  4. Maintain a Strong Internet Connection:
    • A stable and fast internet connection ensures smoother app performance.
  5. Contact Support When Needed:
    • For unresolved issues, reach out to Mero Share’s customer support or visit your broker for assistance.

While Mero Share login issues, app crashes, and delayed payments can be frustrating, most problems have simple fixes. By following these troubleshooting steps and proactive tips, you can optimize your experience with Mero Share and focus on growing your investments.

If you found this guide helpful, share it with other investors, and don’t forget to subscribe to our newsletter for more insights on navigating Nepal’s stock market! And if you need any help or have any questions about Mero Share or applying for IPOs in Nepal or investing in Nepal's share market, talk to our experts directly using the Khatapana app or send us a message via WhatsApp or Viber to +977-9818098098. 

Leave a Reply

Your email won't be made public. Required fields are marked *

Clear #Hisabkitab of money for you
and your small business at 1 place!

Subscribe to our newsletter

to get latest news and updates directly to your email!